New in 2026
Stop renting your phone answering.
VanOps is a set of n8n automation workflows built for UK trades: missed-call textback, quote follow-up, review chasing and invoice chasing. Buy the files once, run them on your own n8n and Twilio, and own them outright. No monthly fee to a platform, ever.
Demo film coming
60-second demo coming soon
How it works
01
Pick your workflows
Choose Toolkit, Fitted or Done-For-You depending on how hands-on you want to be.
02
Connect n8n and Twilio
You (or we, on Fitted and Done-For-You) wire the workflow files into your own n8n instance and Twilio number.
03
It runs itself
Missed calls get texted back, quotes get chased, reviews get requested, all without you touching your phone.
The 4 workflows
Each one is a self-contained n8n workflow file with a video walkthrough and a setup guide. Import it, connect your accounts, done.
Missed-call textback
BuiltMiss a call and the caller gets an automatic text within seconds asking how you can help, with your PECR-compliant STOP option built in.
Quote follow-up
Sent a quote and heard nothing back? This chases it on a schedule you set, so quotes don't quietly die in someone's inbox.
Review chasing
It asks the customer for a Google review the moment a job's marked complete, not the day after when they've forgotten.
Invoice chasing
ComingCurrently in build. Chases unpaid invoices on a polite schedule so you're not the one sending awkward reminder texts.
Invoice chasing is still in build. Buy the Toolkit now and it lands in your account free the day it ships, no extra charge.
About 30% of missed callers book when texted back
Not 100%. Nobody hits 100%. That figure is a mid-point from published missed-call textback benchmarks, which typically range from 20% to 35% depending on trade, response speed and how the text is worded. Here's the maths anyway, using 30% as a fair estimate.
| Missed calls / week | Book at ~30% | Avg job value | Extra revenue / week |
|---|---|---|---|
| 10 | 3 | £200 | £600 |
This is illustrative maths, not a promise. Your missed-call volume, average job value and actual booking rate will all differ, and some texted-back callers were never going to book at all. We're showing our working, not guaranteeing an outcome.
Pricing
Every competitor we looked at charges monthly, from around £20 to £500 a month, forever. VanOps is a one-off purchase. You own the workflow files outright.
Toolkit
For the hands-on trade owner
£197
- All 4 workflow files (invoice chasing added free when it ships)
- Video walkthrough for each workflow
- Written setup guides
- One-off price, yours to keep
Most popular
Fitted
Costs less than 6 weeks of the alternative
£497
- Everything in Toolkit
- 60-minute guided install call
- 12-month fix guarantee: API breaks, we patch within 5 working days
- One-off price, yours to keep
Done-For-You
Hand it to us, get it back working
£1,500
- Everything in Fitted
- We build it into your business end to end
- Configured, tested and handed over ready to run
- One-off price, yours to keep
Running costs are separate and honest: your own n8n (free self-hosted, or from £16/month on n8n Cloud) and Twilio (typically £5 to £15/month for a small trades business). See the FAQ below for the full breakdown.
FAQ
Is texting someone back legal? +
Yes, if it's an operational response to a genuine missed call rather than a marketing message. Under PECR regulation 22(3), a text sent to answer a specific enquiry someone just made (in this case, their call to your business) is treated differently from unsolicited marketing. VanOps' textback message confirms you've seen their call and asks how it can help, it doesn't push offers. It also includes a one-tap STOP option so anyone can opt out of further texts, and STOP is honoured automatically.
What does it cost to run? +
VanOps itself is a one-off purchase, but it runs on services you pay for separately: n8n (free if self-hosted, or from around £16/month if you use n8n Cloud) and Twilio for the phone number and texts (pay-as-you-go, typically £5 to £15/month for a small trades business depending on call volume). We tell you this upfront because every competitor hides it in a bundled monthly fee.
What if an API changes and it breaks? +
Fitted and Done-For-You buyers get a 12-month fix guarantee: if a workflow breaks because of an upstream API change, we patch it within 5 working days at no extra cost. Toolkit buyers handle fixes themselves, and the setup guides cover the common causes. Twilio and n8n both change their APIs occasionally, so a workflow can stop working until it's patched.
Do I need to be technical? +
No, not on Fitted or Done-For-You: we get it running with you on a 60-minute guided call, or build and hand it over working. Toolkit is the hands-on option, built for someone comfortable following a video walkthrough and clicking import in n8n. No coding is needed on any tier.
Do I have to keep paying for VanOps? +
No. You buy the workflow files once and they're yours to keep and run for as long as you like. There's no licence fee and nothing that stops working if you don't pay us again. The only ongoing costs are your own n8n and Twilio usage, which you'd have full control over.
Can I add workflows later? +
Yes. If you start on Toolkit and later want the guided install call or the fix guarantee, you can upgrade to Fitted and we'll only charge the difference. Get in touch and we'll sort it.
Get your free quote
Tell us a bit about your business and which workflows you want. We'll reply within one working day with a straight answer, not a sales call you didn't ask for.
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